Frequently Asked Questions

A trained coordinator schedules a measured survey at your home, usually within a few days of your call. The surveyor photographs each opening, checks for rot, measures the rough opening to the eighth inch, and notes any access constraints - like the tight side yards common in Davie's townhouse communities off Nob Hill Road. You keep a copy of the survey, and we build your written quote from those exact numbers. Haven Standard Clause 1: the measurement and the quote are the same document.

Most Davie homes see 8 to 12 windows completed in one to two days, assuming standard vinyl or aluminum retrofits with no structural surprises. Older homes in the historic district near Old Davie School can take longer if we encounter non-standard rough openings or need to match existing trim profiles. We give you a day-by-day schedule with your quote, including when we'll arrive and when we expect to finish. Haven Standard Clause 2: a real window, a named tech, a text when they're on the way.

We lay runners from the entry to each work area, cover furniture within the dust radius, and use drop cloths under exterior scaffolding. In Davie's established neighborhoods like Long Lake Ranches, where mature oak canopies overhang tight side yards, we're particularly careful with ladder placement and debris containment. We photograph the work area before we start and after we finish - part of Haven Standard Clause 4, evidence on every job.

Someone over 18 needs to be present at the start to confirm the scope and at the end to sign off on completion, but you don't need to hover. Many Davie homeowners who work from home in communities like Forest Ridge set up in a back room while we work room by room. We'll text when the crew is en route and again when the job is complete, with photos of the finished work attached.

Move furniture three feet back from each window, remove wall hangings on work walls, and take down window treatments you want to keep. If you have alarm sensors on windows, call your monitoring company to arrange temporary removal - we don't disconnect security systems. For homes in Davie's gated communities like Davie Downs, we'll also need your gate code or a visitor pass arranged before the crew arrives.

We work with ES Windows and ECO Window Systems, both manufacturers with strong South Florida presences and products engineered for our wind-borne debris codes. ES Windows offers aluminum impact systems with slim sightlines that work well on modern Davie homes, while ECO Window Systems provides vinyl options with thermal breaks for homeowners prioritizing energy performance. We don't push one over the other - we show you samples, explain the performance data, and let the measured survey determine what fits your openings and your budget.

Yes, Therma-Tru is our preferred fiberglass entry door line for Davie homes, particularly their impact-rated Classic-Craft and Smooth-Star collections. Fiberglass doesn't dent like steel or swell like wood in our humidity, and Therma-Tru's grain patterns photograph convincingly from the curb. We keep active sample boards in our showroom and can match most existing paint colors from major manufacturers.

We match sightlines - the visible edge of glass inside the frame - as closely as current manufacturing allows. For Davie homes built in the 1980s and 1990s with single-hung aluminum windows, we can often replicate the frame depth and glazing stop profile so the new units don't read as patches from the street. We photograph your existing windows during the survey and compare them against manufacturer catalogs before we quote.

Impact glass is laminated safety glass designed to resist wind-borne debris during hurricanes - a layer of polyvinyl butyral holds the shards together if the outer lite breaks. Davie sits in Broward County, which requires impact-rated products or approved shutters for all new installations and replacements. We quote impact glass as standard on every Davie job; non-impact is not an option we offer here.

Every professional working under our name is required to hold the license and insurance Florida requires for glazing and general contracting work. We verify these credentials before anyone steps onto a Davie job site, and the license numbers of the responsible parties appear on your written quote. Haven Standard Clause 3: verified crews, with documentation you can check.

Yes, we pull all required permits through the Town of Davie Building Division for window and door replacements that alter the opening or change the egress path. Permits add roughly $150 to $400 to the project cost depending on scope, and we schedule the required inspections - rough, if applicable, and final - around your availability. You receive copies of the permit card and final inspection approval for your records.

We maintain general liability and workers compensation coverage as required by Florida law for construction trades. If a homeowner in Davie, Cooper City, or Plantation asks, we provide a certificate of insurance naming them as additional insured for the project duration. This is standard practice, not a favor - we expect you to verify anyone working on your home.

Check the Florida Department of Business and Professional Regulation license lookup, ask for a certificate of insurance, and confirm the business has a physical address in Broward County - not just a mail drop. We operate from our Davie location and have served this market since 2012. We're also happy to provide references from recent jobs in your specific neighborhood, whether that's Pine Island Ridge or Ivanhoe.

A true emergency is a security breach or weather exposure that can't wait: a broken sliding door after a break-in attempt, a shattered impact window during a storm, or a door that won't latch and leaves your home unsecured overnight. We answer calls during our operating hours - 7:00 AM to 7:30 PM, seven days a week - and prioritize genuine emergencies in our scheduling. For after-hours security concerns, we recommend temporary boarding until we can measure for permanent replacement.

We offer temporary board-up services during our operating hours for Davie homeowners with compromised openings, typically scheduling same-day or next-day response depending on call volume. The board-up is a separate service from replacement; we measure for the permanent unit while we're on site and queue the order. Call (754) 254-8492 - if we can't get there today, we'll guide you on securing the opening until we arrive.

We're open 7:00 AM to 7:30 PM every day of the week, including Saturdays and Sundays. Weekend appointments for estimates are popular with Davie homeowners who work in Fort Lauderdale or Miami during the week, and we schedule installation crews on Saturdays for projects that need consecutive days without weekday disruption. Sunday installations are available for urgent situations by prior arrangement.

Every installation carries a written workmanship warranty, and the products themselves carry manufacturer warranties that range from 10 years to lifetime depending on the line. For ES Windows and ECO Window Systems aluminum units, the frame and glass typically carry 10-year coverage; Therma-Tru fiberglass doors carry a limited lifetime warranty on the slab for the original purchaser. We register your warranties with the manufacturer and give you the confirmation numbers - Haven Standard Clause 1 again, in writing before we start.

Call us at (754) 254-8492 immediately. We document the leak with photos, determine whether the cause is installation, product, or maintenance-related, and repair it under the applicable warranty. In Davie's heavy summer downpours, we occasionally find that leaks trace to adjacent roof flashing or stucco cracks rather than the window itself - we show you the evidence either way, and we don't charge for warranty diagnosis.

No. Haven Standard Clause 5 is explicit: no scope creep, no "while we're in here" upsells, no price movement after you approve the written quote. The only exception is if you request changes - adding a window, upgrading glass, changing the door style - and even then, we write a change order with the new price before any additional work proceeds. The quote you sign is the price you pay.

The Haven Standard is our five-clause commitment that governs every window and door job we perform in Davie and across our service area. Clause 1: flat price in writing before work starts. Clause 2: arrive on schedule with a named tech. Clause 3: verified, licensed, insured crews. Clause 4: photographic evidence of what we found and what we did. Clause 5: no surprises, no upsells, no change orders without your written approval. It's stamped on every quote and backed by our record since 2012.

Written by Sonia Raman, Owner at Sightline Windows & Doors Davie, serving Davie, Cooper City, Plantation, Pembroke Pines, Sunrise, Lauderhill, Weston, Miramar, Lauderdale Lakes, Hollywood, Tamarac, and Miami Gardens since 2012.